Support/Pre-sales Support

Pre-sales Support

Technical consultation, solution matching and product selection guidance. Define the right energy storage system for your project before purchase.

01
Submit Inquiry

Fill in your project requirements, application scenario and preferred capacity range.

02
Technical Review

Our engineers assess your requirements and identify matching product configurations.

03
Solution Proposal

Receive a tailored solution with system specifications, pricing reference and project timeline.

04
Follow-up

Schedule a consultation call to discuss details, adjustments and next steps.

Inquiry

Tell us about your project

Provide your project details and our pre-sales engineering team will respond within 2 business days with a tailored recommendation.

    Our Expertise

    What we can help with

    Our pre-sales engineering team covers the full spectrum of technical questions before purchase.

    01
    System Sizing

    Capacity calculation, inverter matching and battery configuration for your load profile.

    02
    Product Selection

    Compare series, models and configurations across residential, C&I and utility-scale products.

    03
    Site Assessment

    Environmental conditions, space requirements, ventilation and foundation specifications.

    04
    Grid Compliance

    Certification requirements, grid codes and approval procedures for your target market.

    05
    Integration Support

    Compatibility with third-party inverters, EMS platforms and existing electrical infrastructure.

    06
    Commercial Terms

    Pricing structure, lead times, warranty coverage and logistics arrangements.

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    Contact Us

    Have questions or need assistance?